Help & support

Browse the FAQ, send us a message, or read the policies. No account needed.

Getting started & importing

How do I import my first recipe?
Open Import, then paste a link, upload a file, or take a photo. We read the page and fill in the ingredients and steps for you — review and edit anything before you save it.
Which sources can I import from?
Recipe websites, Instagram and Facebook posts, YouTube and TikTok videos, PDF and Word cookbooks, plain text, and camera photos of handwritten cards. Some sources parse more reliably than others; if a link fails, paste the recipe text or upload a screenshot instead.
Why do I need an account?
Your recipes, meal plans, and preferences are stored in your account so you can reach them from any device. You can export or delete your data at any time from Settings.

Billing & plans

What is included in the free plan?
The Free plan includes 5 recipes, 5 AI credits per month, basic meal planning, and a shopping list. It is ad-free and has no time limit.
Can I cancel anytime?
Yes. Open Settings, then Billing, then Manage billing to cancel. You keep access until the end of your current billing period.
What happens to my price if I stay subscribed?
Prices can change. If we ever change the price of a plan, the new price applies from your next billing period, and we tell you before it takes effect. See the Terms for the full detail.
Do you offer refunds?
EU customers have a 14-day right of withdrawal. Outside the EU we do not refund subscription fees, but you can cancel anytime and keep access until the period ends.

Privacy & your data

Do you sell my data?
No. We never sell or rent your data. Our Privacy Policy lists every service provider we use to operate the app.
Is my content used to train machine-learning models?
No. When you import a recipe, the text or image is sent to a specialized extraction provider for parsing only, and those providers do not train on it. See the Service Providers page for the full list.
How do I export or delete my data?
Go to Settings, then Data. Export gives you a single file with all your recipes, meal plans, collections, and notes. Delete removes your account; all data is permanently destroyed within 30 days.

Still need help? Send us a message.

We reply to every message within two business days.

Prefer email? Write directly to support@recipe-manager.app.

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